COVID-19 Pandemic


The following email address can be used to report directly any breaches of the COVID-19 regulations:


However, the Shared Regulatory Service can only look at complaints that come within their remit.  Certain more serious breaches should be reported to the Police.

Links to volunteering opportunities



BAME Helpline

BAME people have been disproportionately impacted by Covid-19. This new helpline delivered by EYST, Women Connect First, Henna Foundation, ProMo Cymru and Wales TUC aims to offer a first port of call to individuals from BAME backgrounds.

  • The helpline is running initially as a 6 month pilot funded by Welsh Government via the voluntary sector emergency fund.
  • It is a multi-lingual helpline, between them the team speak 11 languages and interpretation can be arranged into other languages as required.
  • Info is available relating to: health, work, welfare, education, housing; and personal safety.
  • Not an advice line-predominantly signposting with exception of employment advice which will be delivered by Wales TUC.
  • Helpline is available Mon-Fri 10.30am-2.30 pm
  • Helpline number – 0300 2225720 (Local Rate calls)
  • SMS text number – 07537 432416
  • Website – www.bame.wales
  • Email bamehelpline@eyst.org.uk

Bame Helpline[71396]

Links to Bridgend County Borough Council’s social media platforms and through its website, offering the latest advice on COVID-19:



Link to the Public Health Wales website, updated at 11.00am each day, giving details of the outbreak, and updated guidance to the public:


Further guidance and the latest information can also be found on the Welsh Government and Cwm Taf Morgannwg University Health Board websites, please see links below:




Link to Bavo Response

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Community Action Poster